January 2019 – MIRTEC, “The Global Leader in Inspection Technology”, announces that it received the prestigious 2019 Service Excellence Award (SEA) from Circuits Assembly Magazine in the category of Test and Inspection. This is the fifth consecutive year that MIRTEC has received this award for outstanding customer service! Mike Buetow, Circuits Assembly’s Editor-in-Chief, presented the award to Brian D’Amico, President of MIRTEC’s North American Sales and Service Division during a Tuesday, Jan. 29, 2019 ceremony that took place at the San Diego Convention Center.
“We are extremely proud to receive this prestigious award for the past five years in a row, as it is a demonstration of the consistent high quality of customer support that has made MIRTEC a global leader in inspection technology,” stated D’Amico. “We take great pride in our ability to provide prompt, courteous and knowledgeable support to our valued customers. It is my pleasure to accept this award on behalf of our talented support staff for a job well done!”
MIRTEC has earned a total of eight Service Excellence Awards over the last 11 years based on its outstanding customer ratings. With more than 30 sales and support centers located strategically throughout North America, the company is able to provide its customers with a full range of services including; consultation, installation, equipment training, and after-sales support.
Sponsored by Circuits Assembly, the Service Excellence Awards for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 27th year, functions as a way for participants to see how they compare to peers in customer satisfaction and is audited by an independent third party.